Emergency – Repair within 24 hours

These are repairs that need to be carried out quickly for health and safety reasons. These repairs include:

• Defective water heater

• Boiler leaks

• Major leaks inside a building which can be isolated

• Defective cooker supply, lights or sockets

• External doors or windows (where security is affected)

• Blocked drains or toilets

• Replacements of broken glass (where security is affected)

• Partial loss electricity power or water supply

• Defective gas supply

• Replacement toilet pans, cisterns and wash basins

• Minor repairs to tanks or cylinders

• Loose handrails or banisters

• Graffiti removal where it is racial, sexual or of other unacceptable nature