How to Complain

Full details of the Complaints Process are attached in our How to Complain Leaflet.  The link below will provide full details of what action you can expect from us and the timescales that we aim to work to.  If we are unable to satisfy your complaint, the details of what to do next are also contained within the leaflet. Please note: This leaflet is currently being updated. The version of the leaflet below contains the old address of Boston Mayflower, which should now read - Friars House, Quaker Lane, Boston, Lincolnshire, PE21 6BZ.