Warden services

Boston Mayflower Warden Services

There’s no place like home, so we understand why you want to keep living in yours. Our warden services can help you maintain your independence by offering the comfort of knowing help is always nearby. With regular wellbeing checks, an emergency response service and day-to-day practical support, you never have to feel alone.

Our services are available to everyone, not just Boston Mayflower tenants. Learn more below and let us know if you have questions about how we can support you.
 

Three Levels to Fit Your Needs

We offer three levels of service to fit your unique set of needs. Below are details of each of the three levels, followed by a table outlining the options and costs. If you’re not sure which level will work best for you, please call us on 01205 360300. Our friendly and professional team will be happy to walk you through your options and help you decide.

 

Level 3:  24-Hour Emergency Cover

24-Hour Emergency Cover is designed to help you feel confident in your home knowing that support is always there in the case of an emergency. It includes a 24/7 lifeline monitoring service, including a call pendant or pull cord and smoke detectors -- available every single day of the year. Following an initial assessment, discreet equipment may need to be installed in your home, which only takes a couple of hours.

Should an emergency happen, you’ll also be supported by an emergency warden who can assist you or check on you at your home. If you live in a Boston Mayflower Sheltered Scheme, the warden will also take care of minor housing management issues. This Level 3 package is included with all three levels of service.

 

Level 2:  Limited Warden Service

Our medium range service is designed for those who would like to access all of the aspects of the full warden service (Level 1) but require fewer warden visits per week (up to two). You will receive help with task such as ordering and picking up prescriptions, making appointments and filling out forms. Plus, you will have access to organised social events either in your scheme or a scheme near you.

The Level 3 emergency cover is also included with this service, giving you support when you need it in an emergency.

 

Level 1:  Full Warden Service

Level 1 is our full service package and also our most popular. You will receive up to five support visits each week by the warden as well as help and support with tasks such as ordering and collecting prescriptions, making appointments and form filling, plus access to organised social events in or near your community. With the Level 1 service you also benefit from having access to the Level 3 emergency response service – support when you need it most in an emergency.

Community Support Service

Our community support service can help you get out and about and keep your home and garden neat and tidy; we’re happy to make the bed, mow the lawn or change a light bulb, as well as help out with laundry and cooking. Before signing up for this service, one of our experienced and friendly team members will asses your needs to make sure we offer you the right support at the right price.

 

 

Service Options

What’s included?

What are the costs?

Level 3:

24-hour Emergency Cover

 

24/7 Lifeline support – including pendants or pull cords and smoke detectors.

 

Emergency mobile warden

 

Basic housing management tasks for customers living in Boston Mayflower sheltered schemes

 

£10.01 per week

 

or

 

£5.40 per week if you receive Housing Benefit/Universal Credit

Level 2:

Limited Warden Service

 

 

Up to two support visits each week

 

Organised social events

 

Help with ordering prescriptions, making appointments, completing forms, ect.

 

Level 3 emergency response service

 

£14.47 per week

 

or

 

£9.86 per week if you receive Housing Benefit/Universal Credit

Level 1:

Full Warden Service

 

Up to five support visits each week

 

Organised social events

 

Help with ordering prescriptions, making appointments, completing forms, etc.

 

Level 3 emergency response service

 

£17.82 per week

 

or

 

£13.21 per week if you receive Housing Benefit/Universal Credit

Community Support Service

 

Practical support with cooking, cleaning, basic household projects and getting out and about

 

£11.50 an hour

 

If you would like more information on our Warden Services please get in touch by calling 01205 360300 and talking to a member of our friendly team.