Routine – Repair within 14 days

These are repairs where problems do not create a risk to people or property and where discomfort or inconvenience is minimal. These repairs include:

• Flooring repairs

• Repairs or renewal of skirting boards or shelving

• Repairs to internal doors or cupboards

• Replacement of door and window furniture (where security is not affected)

• Repairs to doors and windows

• Repairs to plaster and glazed wall tiling

• Repairs to blocked or leaking gutters and fall pipes

• Repairs to rendering and repointing of brickwork

• New electrical and plumbing installations work

• Repairs to paths and steps

• Repairs to fences and gates

• Urgent repairs (5 day priority) where the tenant has chosen an appointment exceeding the 5 day period