The payment of rent is vital for both yourself and Boston Mayflower.

We depend on your rent to finance our business.

Rent is used to pay for the services you expect from us such as repairs and improvements to your home, managing your tenancy and providing advice and assistance.

Rent is the basis of your tenancy: you pay the rent and in return you receive accommodation, a variety of services and your rights as a tenant.

If you do not pay rent you are breaking one of the main conditions of your tenancy and putting your tenancy at risk.

Service Charges

Some tenants have to pay service charges as well as rent. These charges are for services and facilities  which are not covered by the rent. They include charges for caretaking, off-road parking and careline alarms. Sheltered housing tenants will be charged for warden services, communal facilities, water and heating fuel costs.

How much to pay

The amount you have to pay at the start of your tenancy will be set out in the letter sent to you when you are offered your tenancy.

Your rent and service charges can only be changed once each year (normally at the beginning of April).

We will write to you at least 1 month before your rent and service charges change to tell you the new charges.

Increases take account of inflation and gradual adjustments are also being made to rents so that by 2012 the same rent will be paid for each type of property. 

All increases have to comply with Government guidelines, are monitored by the Tenant Services Authority and are decided by the Board of Boston Mayflower which includes tenant directors.

Service charges are set to cover the cost of the services provided, while rents are intended to be affordable for those living and working in this area, especially those on low incomes.