Advice to customers

Energy Saving Tips for your Home


  • Defrost food naturally, not under a tap of running water
  • Use a dishwasher to save energy and water
  • Ensure you have full dishwasher loads to maximize energy use efficiency
  • Set your washing machine to 30 degrees
  • If hand-washing your dishes, fill a bowl rather than leave the hot tap running
  • Only fill the kettle to the required amount
  • Defrost the fridge and freezer regularly to ensure efficiency



  • Shower instead of taking a bath for less water usage
  • Fit a water efficient shower head. This saves money twice as less water is heated and less water is used
  • Ensure the thermostat is on Emersion/hot water tank is set to 60 degrees (do not set lower as this can encourage legionaries)


Generally Around the Home

  • If you are on gas or electric, have a look at to make sure you are on the best tariff
  • The Home Heat Helpline on 0800 336699 can offer impartial advice
  • If you are elderly, try to get the best tariff
  • Turn your thermostat down slightly, and even more during the night – even a 1 degree reduction can result in a savings of up to 10%
  • Check for draughts around doors/windows, and close your curtains at dusk to avoid heat loss
  • Use draught excluders at the bottom of interior room doors
  • Don’t leave appliances on standby; this uses unnecessary energy
  • Fully load your clothes washing machine; several small loads is more expensive than one big one
  • Wash your laundry in cold water
  • Use energy saving light bulbs where possible